What our customers say

“Will definitely be ordering from Herschel Infrared again”

From start to finish it has been smooth runnings with Herschel Infrared Ltd. Customer service excellent with my queries answered immediately. Our bathroom towel heating panel arrived within a couple of days all intact and really fast (very impressive since I had ordered it to Germany). Now it is on…

‘Superb outdoor heater’

Bought a ‘Miami’ compact infra red heater. Delivered next day. Great design and a very quality product. Perfect for attaching under a parasol (and frankly essential if you want to sit outside in a so-called summer in Yorkshire)

“High quality, excellent function coupled with top class aesthetics and product design”.

I installed Herschel California 2KW infrared Heaters in my walled patio area before the summer. They are not only very high quality as a product but create an exceptional heat output that feels exactly like sitting in the sun on a warm day. Even in the middle of winter they…

“Enjoyed an evening in gazebo”

Arrived quickly. Well packaged and installation instructions clear. Only had to get waterproof connector to extend cable to nearest socket. All up and working and enjoyed an evening in gazebo whilst thunder storm raged. Nice and warm.

“Made the evening in our patio in Aberdeen cosy”

Really pleased with the service - order arrived quickly and well packed. Instructions clear and easy to add a connector and longer lead to the heater - as it using it on a stand. Made the evening in our patio in Aberdeen cosy.

“Best Contemporary Design Outdoor Heaters”

After extensive research into outdoor heaters, we decided to purchase the Herschel heaters. We are an existing customer of their indoor heaters for the last few years. We couldn’t be more delighted. The heaters in design are cool & contemporary, there was simply nothing to compare to the design in…

“Makes it possible to enjoy the outdoor area”

My curiosity in radiant heating technology (as well as the need for heat) has led me to install a Herschel California infrared radiant heater in my barbecue area. The heat can be targeted on the seating area and even in breezy conditions we are actually very comfortable. The unit makes…

“Beautiful radiant heat”.

1st class service. Fabulous products. Our home is lovely and warm. Every room feels as though it's bathed in heat from an open fire. It's glorious!

“A great addition to our outdoor seating area”

We’ve been thrilled with the support from a whole host of local companies in helping us complete our project – the newly installed Herschel heaters are a great addition to our outdoor seating area helping visitors to enjoy the space in comfort.

“Excellent company”

Excellent company. I now have 3 Herschel Infrared heaters, and intend to buy another 2. After suffering with being cold on economy 7 heaters for years, they have now been removed. I am in the house all day and am now lovely and warm. WELL DONE HERSCHEL.

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